Frequently Asked Questions
Everything you need to know about your Montigo experience.
How long does shipping take within Singapore?
Standard delivery typically takes 2 to 4 business days. During peak sale periods, please allow up to 7 business days for your order to arrive.
Can I personalize my Montigo bottles?
Yes, we offer custom engraving services for selected bottle series. You can add your name or a short message directly on the product page before adding it to your cart.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging if they are found to be defective. Please note that personalized items are non-returnable.
Are Montigo products BPA-free?
Absolutely. All Montigo drinkware is crafted from high-quality, food-grade stainless steel and is 100% BPA/BPS-free to ensure your safety and health.
How do I care for and clean my Montigo bottle?
We recommend hand-washing your bottle with warm soapy water and a soft brush. While some components may be dishwasher safe, hand-washing preserves the exterior finish and vacuum seal longevity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), Apple Pay, Google Pay, and local payment options including GrabPay and PayNow.